Understanding Export History and Download Links

Export History

Every export you create is saved in the Export History section at the bottom of the dashboard. This gives you a complete record of all your past exports, including their status, image count, and when they were created.

Export statuses

Each export goes through several stages:

Status What it means
Pending The export has been queued and will start processing shortly
Processing Images are being downloaded and the ZIP is being created
Completed The export is finished and ready for download
Failed Something went wrong during the export

While an export is pending or processing, the dashboard automatically refreshes every few seconds so you can see progress in real time.

Viewing export details

Click View Details on any export to see the full activity log. This log shows every step of the process in real time, including how many images have been downloaded and when the ZIP was created.

The detail page is especially useful if you want to monitor a large export or understand what happened if something went wrong.

Downloading your ZIP

Once an export is completed, you can download it in two ways:

  1. From the email you receive when the export finishes
  2. From the dashboard using the Download button in Export History

Download links are valid for 24 hours after the export completes. After that, the link expires for security reasons.

If your link has expired, do not worry. Just click the Download button on the dashboard and a fresh link will be generated automatically. You can re-download completed exports as many times as you need.

Email notifications

When your export finishes, the app sends an email to the address associated with your Shopify account. The email includes:

  • The number of images exported
  • A direct download link for the ZIP file
  • A reminder that the link expires in 24 hours

If you do not receive the email, check your spam or junk folder. You can always download from the dashboard instead.

Last updated on April 15, 2026